LSB launches regulator survey
The Legal Services Board (LSB) has launched a survey inviting views from anybody and any firm that has been in contact with one of the eight legal services regulators in England and Wales.
Legal Services Chief Executive, Richard Moriarty, said:
“Understanding what people think about their dealings with the legal services regulators is important to understanding how we can all improve the way regulation operates in practice.
We want to hear from anyone who has an experience (good, bad or indifferent) they wish to share with us about their dealings with a legal services regulator.
We are looking to hear from individual consumers, legal professionals, people who work for organisations or bodies that work closely with the legal services regulators.”
This is the first time that the LSB has undertaken a survey of this sort and it hopes that the results will help it to understand the issues from the point of view of those interacting with the regulators. The LSB will use the results to inform their review of the performance of the individual regulators.
Individuals, lawyers, firms and the profession can make their views known by responding to survey which can be accessed at www.surveymonkey.com/r/user-experience-regulators. The survey should not take more than 15 minutes.