The Provision of Services Regulations 2009 contain provisions as to the information which must be given to clients by those involved in service provision. This item look at those regulations and offers suggestions as to how firms can implement procedures to deal with their requirements.
A check list of the information which you are required to provide in all cases, whether you are specifically requested to do so or not, and the information which you are required to provide upon request.
An example of how a web page might look setting out the information required by the regulations.