Importance of complaint handling...
Posted by admin in Uncategorized on 05 21st, 2010 | Comments Off
Introduction There are a number of very good reasons why a firm should – indeed must – have a complaint handling system. Some of those reasons are regulatory whilst others, often the most convincing arguments, are practical, business-focused and competitive. Clearly the best way is not to let complaints...
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Home Information Packs to be scrapped...
Posted by admin in News Items on 05 20th, 2010 | Comments Off
20 May 2010 The Government has announced that it is to scrap home information packs. In future, those selling their properties will no longer be required to produce a home information pack HIP and an order suspending them has been laid before parliament pending primary legislation which will create a...
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BSB reports on pupillage training...
Posted by admin in News Items on 05 20th, 2010 | Comments Off
20 May 2010 The Bar Standards Board (BSB) has published the report of a major review of pupillage training for the Bar. The report, which is the second in a three step review of all stages of education for practice at the Bar follows the BVC Review in 2007-08. The third review, which will cover Continuing...
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LSB research finds in favour of referral...
Posted by admin in News Items on 05 17th, 2010 | Comments Off
17 May 2010 Research commissioned by the Legal Services Board (LSB) and published today has revealed that there is no evidence that referral fees in conveyancing and personal injury work have have harmed consumers. In fact, the research has disclosed that it may even have led to benefits in reducing...
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Quinn advised to close PII operation...
Posted by admin in News Items on 05 14th, 2010 | Comments Off
14 May 2010 The Law Society’s Gazette has reported that Quinn Insurance’s administrators have recommended the closure of its UK professional indemnity insurance business. The Gazette was told by the administrators, Grant Thornton, that they informed the Irish Financial Regulator that Quinn’s...
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Bar Council – modernising terms of...
Posted by admin in News Items on 05 4th, 2010 | Comments Off
4 May 2010 The Bar Council, the Approved Regulator for barristers in England and Wales, has begun a three-month consultation on new terms of engagement of barristers for solicitors. The move comes as the profession looks to update the current basis on which barristers take instructions from solicitors,...
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Local Solicitors – an endangered speci...
Posted by admin in Media Release on 05 4th, 2010 | Comments Off
Date published: 22 April 2010 High street solicitors may soon become a thing of the past if steps are not taken to curb and regulate the predatory marketing of national organisations keen to move into the legal sector when new rules permit them to do so in 2011. This stark warning was issued by the Lawyers...
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ILEX issue legal agenda for the politica...
Posted by admin in News Items on 05 4th, 2010 | Comments Off
4 May 2010 The Institute of Legal Executives has called upon whichever is the incoming government to address a number of issues and concerns which is has in relation to its 22,000 practising and trainee members. Those concerns include: Protection of the title of “Legal Executive” proposals...
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IPReg Consultation on Code of Conduct fo...
Posted by admin in Consultations on 05 4th, 2010 | Comments Off
Intellectual Property Regulation Board Consultation Consultation closes 1 June 2010 Litigation work undertaken by Patent Attorney Litigators and Trade Mark Attorney Litigators is currently regulated by two separate sets of rules the Special Rules of Conduct for Patent Attorneys issued by CIPA, and...
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Quinn Group may sell Quinn Insurance...
Posted by admin in News Items on 05 4th, 2010 | Comments Off
4 May 2010 The Board of Quinn Group Limited has announced that, in the interests of all stakeholders but especially Quinn Insurance employees, it should consider selling Quinn Insurance. The Board has stated that it is greatly saddened by the redundancies which are expected to be announced by the Joint...
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